Finishline Ford’s Record Results For 2009

by dpollak on 01/04/2010 · 7 comments

Over the course of the past two years, I’ve written frequently about the success of Finishline Ford in Peoria, Illinois.  Over the weekend I got a call from dealer Bill Pearson of Finishline Ford, and he was anxious to tell me about his success in the past year.  According to Bill, Finishline Ford ended the year of 2009 with over 3200 used retail sales. This week, they are opening across the street a warehouse type facility dedicated to used vehicle sales.  Bill believes that this investment will further increase production. 

December’s results at Finishline Ford were particularly strong.  Used retail units were well over 300 (also a record net profit) and his total SRPs for December were approximately 1.25 million, with 62,000 VDPs.  The last week of the month yielded 12,500 VDPs, with Christmas day alone accounting for about half of the weekly total.    It is no coincidence that Finishline Ford’s extraordinary sales success is accompanied by an equally impressive performance in SRPs and VDPs on AutoTrader. 

I’ve written extensively on the subject of the relationship between SRPs, VDPs and sales in my new book Velocity 2.0:  Paint, Pixels and Profitability.  I’ve also included recent postings on this subject, because I understand the fact that dealers will not achieve significant sales results without also achieving significant results in the areas of SRPs and VDPs.  Importantly, the factors that drive SRPs and VDPs are under the dealer’s control but they are largely ignored.  Every dealer should track SRPs and VDPs week-to-week if not day-to-day because they are the leading indicators of sales success.

  • scottwood

    A 5% conversion is stellar. Any way to provide their average number of new and used listed per day and the number of active shoppers?

  • Harold Gray

    How do his Autotrader results compare to his results on cars.com and his website?

  • visitor

    Wouldn't that be a .05% conversion from SRPs to VDP's? This doesn't seem too impressive to me. If Autotrader and Cars had the best interest of their dealership clients in mind they would charge for VDPs only, similar to how the search engines charge for clicks and not impressions, which is basically what a SRP is.

  • http://www.dalepollak.com Dale Pollak

    Good call. It does seem to be an unimpressive conversion ratio. Thanks for the heads-up. I'll be sure to bring this up to Bill's attention and hopefully get clarification.

    Regarding Cars.com and AutoTrader's method of charging, I conceptually agree that it would be best to charge based on the most direct end results of a product's performance. The problem however, is that converting SRPs into VDPs and even generating SRPs is something that the dealer, not the third-party site, is responsible for. This is one of the biggest misunderstandings on the part of dealers about these sites. Dealers tend to believe that once they've sent the check off, they've done their job and now it's time for the site to do theirs. This assumption couldn't be further from the truth. It is the dealers, in fact, that make the decisions and/or take the actions (or not) that affect how well the sites perform. I speak on this subject around the country almost every day and help dealers like Pearson drive numbers that lead to improved results.

    Thanks for your comment.

    Dale

  • markshoe

    Once you write that check all you have done is created an Expense that is charged to your Used car advertising area of your statement. that is just the begining…
    Here is a good way to think about it…
    Buy a Billboard on the Busiest Highway in your Market…Put a picture of your inventory on there, List miles and trim level and put your phone number underneath…with a price reletave to what you PAID for the car…then wait for the phone to ring. It won't.

    Now Put 30+ Pictures, Tell the story of the vehicle, tell them why they need to call about this car, why you as a dealership are different, Price the vehicle in relation to Market, absolutely any and all information you can provide about this particular piece of inventory…give it to them w/o them asking, as a matter of fact give them too much information…You won't have to wait for the phone to ring. The car is sold!
    Now do that within 2-3 days of Aquiring that car…Your Gonna be rich!

  • scottwood

    62,000 is 4.96% of 1,250,000.

  • http://www.dalepollak.com Dale Pollak

    Scott, good catch. Thanks.

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