Dale Pollak
Focus on doing the right things today, and tomorrow will take care of itself.
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A Quick Clarifier on How To Think About “Bronze” Vehicles
March 15, 2024
I appreciated a dealership GM’s comment the other day that he views Bronze vehicles as the equivalent of vanilla ice cream. That is, like vanilla ic…
A Tale of Troubled Used Vehicle Department Performance and a Fix
March 11, 2024
I received the following note from a dealership manager that I thought I’d share: I have a GM and a used car manager who are stuck in 1980 or…
A Little “Say You, Say Me” in Used Vehicles
March 1, 2024
A couple days ago I was riding in a car on my way to a dealer meeting when Lionel Richie’s song, "Say You, Say Me," came on the radio. The tune brou…
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