If there’s a better way to do something…
it’s gotta be done.
A Key Question: Is the Wholesale Market Turning?
Several dealers astutely noticed a slight drop in wholesale values in the past week and asked the same question: Is the wholesale market finally cooli…
2021 Yields Two Positives to Remember in the Coming Year
As December arrives for dealers, it’s worth reflecting on two positive and proactive things the best dealers did this year to achieve record-setting…
A Look Behind Record-Setting Dealership Profitability
A piece in Automotive News this week underscores a…
An Informative Convergence at Two Different Public Companies
Two public companies with distinctly different business models are learning they have similar strategic priorities. The two companies are CarMax an…
A Remembrance for a Dealer Friend and Community Pillar
I was sad to hear that Northwest Indiana dealer Cary Bosak died suddenly last week. I’m still processing the news. My friendship with Cary began…
A Case of Two Less-than-Ideal Choices in Used Cars
If you’re a used vehicle retailer in the current market, chances are better than good that your inventory has a sizable and possibly growing share o…
A “Miss” that Matters with Customer Vehicle Acquisitions
In a recent post, I shared how dealers run the…
A “Pay Up” Pitfall as Dealers Source Customer Vehicles
Last week, I shared some pointers to help…
A Brighter View of Used Vehicle Buying Power
I appreciate moments when someone offers an insight or perspective that gives me pause and shapes my thinking. One of these moments arrived this we…
5 Best Practices for Customer Vehicle Acquisition Success
There’s been a remarkable shift by dealers in the past 18 months to acquire more vehicles directly from customers rather than rely on auction and tr…