If there’s a better way to do something…

Two things occurred in the past week that prompt this call for dealers to be ready for a rougher run in used vehicles for the remainder of the year th…

I’m seeing more fault lines around certified pre-owned (CPO) sales that, over the years, have become the backbone of used vehicle departments for ma…

When Mike Cirona, general manager of Scott Robinson Honda in Torrance, CA, initially heard about ProfitTime GPS, he didn’t think his store’s used…

Three market conditions have converged to cause dealers and used vehicle managers to return to inventory age management policies that call for immedia…

In the past few weeks, I’ve come to understand what I’d call a “new car masquerade” in used vehicle departments across the country. Perhaps…

As the used vehicle market returns to more normal conditions, I feel compelled to reiterate a perspective on retail price sensitivity that seems to ha…

A couple months ago, an associate asked if I’d heard or seen any chatter among dealers about an apparently crowd-sourced site (…

I thought I’d put out a quick post to highlight that, after production and supply chain delays, my latest book, Whole Truth: A Fresh Money-Makin…

If you follow the news and related commentary on social media, you may well be thinking that the United States is heading toward a recession, if we’…

As we close in on the halfway point of 2022, I think most dealers would agree with the following statement: While used vehicle sales and profits remai…