If there’s a better way to do something…

It’s fair to say that there’s often a gap between the way a used vehicle manager manages a used vehicle department and the way a dealer believes t…

Heading into NADA, I wondered how dealers would respond when they saw their used vehicle pricing presented to them through the investment-based lens t…

Several themes emerged in conversations with dealers at NADA that suggest future strain on their factory partner relationships. Beyond the OEM effo…

Not so long ago, some observers questioned whether dealers would want to sell and support the rise of electric vehicles (EVs) given their long-standin…

I’ll be taking home a new term that I learned in the first of my two workshops here at NADA—“learning journey.” It came from a dealer durin…

Like a saddle bronc in the chute, I’m chomping at the bit for this year’s NADA convention in Dallas. As many of you know, I get excited as NADA…

Every January, some dealers exercise their right to an annual rite—the financial write-down of used vehicle inventory they have in stock as the cale…

I’m seeing a correlation between the current and pre-pandemic market in the way dealers with multiple rooftops are managing their used vehicle inven…

It’s fair to say that many dealers experienced and saw things in used vehicles during the past year that ran counter to traditional wisdom. In th…

I’ve been struck by how often the term “margin compression” has come up in recent conversations with dealers. Interestingly, dealers aren’t…