If there’s a better way to do something…
it’s gotta be done.
3 Ways To Make The Good Times In New Cars Even Better
We’ve had an amazing year in new vehicles. September’s sales were very strong, spurring some analysts to raise predictions that we’ll clos…
House Bill To Protect Dealer Reserves Gets Help From NADA, Dealers
I caught a snippet of last week’s debate on C-SPAN around the U.S. House of Representatives bill H.R. 1737. The bill seeks two goals—to roll…
How To Turn Your Hiring Into Competitive Advantage
On November 23rd, I’ll be on a panel webinar hosted by Automotive News and presented by Hireology. Please join me to hear advice on…
3 Ways To Avoid Falling Flat With Today’s Vehicle Buyers
Let’s imagine that you’re sitting front and center, as your favorite band takes the stage. You bought tickets a few weeks ago. You cleared y…
vAuto: 10 Years Old—Still Inspiring, Still Going Strong
I reached another milestone in my career this week—the 10th anniversary of the day my colleague and friend, Mike Chiovari, and I hud…
Top-Performing CPO Dealer Shares Three Keys To Success
Congratulations to vAuto dealer Don Luke and his team at Bill Luke Chrysler Jeep Dodge & Ram in Phoenix for earning AutoRemarketing’s…
How Good Is Your “Swing” In Used Vehicles?
I recently read a great book, The Boys In The Boat, about an unlikely crew team from Seattle that captivated the world when it earned a go…
Addressing Increased Used Vehicle Supplies, Depreciation
You might say that the blessing we've enjoyed in used vehicles is running out of gas. The blessing has been a relatively stable balance between…
Dealers Shine A Light On The Power Of Good People
While attending this week’s Automotive News Best Dealerships To Work For event, I wondered how many dealers could honestly answer this question…
A Moment Of Empathy For VW Dealers
As I read the ongoing coverage of the VW scandal, I can’t help but think of the early days at Pollak Cadillac. My father and I became Cadillac…