If there’s a better way to do something…
it’s gotta be done.
Chevy Black Friday Promotion: “The Price You See Is The Price You Pay”
This past Thanksgiving weekend brought a little bit of new vehicle pricing transparency from the folks at Chevrolet. The automaker’s Black Fri…
3 Pointers To Ensure Used Vehicle Prices Maximize Profitability
“I got to work and my GM said we had 20 calls and e-mails about a car. That’s the last thing I want to hear. It’s like, ‘Geez, we did it…
3 Ways To Make Used Vehicle Descriptions Shine Online
There’s an art and science to crafting compelling descriptions for used vehicles—and plenty of questions among dealers about how to make thei…
5 Pointers To Improve Your Used Vehicle Reconditioning Processes
You’ll get a range of responses when you ask dealers how much time it takes to recondition used vehicles. The best-performing dealers these da…
4 Pointers To Get Used Cars To The “Virtual Front Line” Quickly
In a previous post, I addressed best practices to help dealers get vehicles out of reconditioning and retail-ready in less time. My post was int…
Wall Street Journal Affirms The Rising Tide Of Transparency
The Wall Street Journal on Wednesday included an eye-opening…
The Land of Velocity
Thanks to David Long, the Preacher Teacher of Velocity strategy.…
From The Frontlines: A TrueCar Experience
A colleague of mine sent the note below after purchasing a vehicle using TrueCar. I thought I would share because I think it highlights a key problem:…
Rewards of Transparency: More Customers, More Sales, More Gross
Earlier this week, AutoTrader.com released results of a…
Who’s Your Daddy or Mommy In Used Cars?
Due to a long-standing tradition of treating used vehicles alike—from the practice of applying standard, cost-up mark-ups to addressing age and…