If there’s a better way to do something…
it’s gotta be done.
10,000 What?
On October 20th I posted Incoming wake up call. In this posting I spoke about dealer Keith Kocourek's impressive ju…
Another one from my inbox
I would appreciate thoughts from anyone that uses money-back policies. How effective do you think they really are,…
A letter from my inbox
Today I received the below email from a new customer. Please read his message and my response. I welcome any input…
Two old-timers teach the industry a new trick
Every day I become more convinced that the ability to source used vehicles is and will continue to be the core comp…
Dinner and conversation with author Michael Lewis
Yesterday I had the privilege of spending time with Michael Lewis, the author of Liar's Poker, Blind Side, Moneybal…
What is the biggest challenge for used car operations in the coming year?
Without question the most important challenge for used vehicle operations in the coming year will be sourcing inven…
Used vehicle wholesale forecasts from two prominent used car directors
All of the trade magazines have been reporting the continued escalation of wholesale used vehicle prices. In spite…
An important tip to get cars sold faster
For most dealers, getting cars displayed on their physical and virtual front lines is a linear process. Typically,…