If there’s a better way to do something…

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I’ve been struck by a couple trends emanating from dealer F&I offices: 1. Loans are longer. A recent Automotive News report…

I’ve been getting more inquiries lately from dealers asking about the merits of a one-price sales environment at their dealerships. The dealer…

I love it when I have the honor of talking shop with Brian Benstock, general manager and vice president at Paragon Honda and Paragon Acura in New…

In the past several years, many dealers have come to understand that speed matters in their dealerships. This emphasis on speed has been most…

“If you’re not getting better, you’re getting worse.”…

This week brings two news developments that suggest difficult times ahead for dealers who resist the car business’ fast-moving, e-driven evolut…

A colleague shared the single-side of a cell phone conversation he overheard this week as his return flight from the Digital Dealer conference in…

You might call it an annual rite—just as the tulips start to bloom I hear from dealers excited about the start of the spring selling season. T…

It feels pretty good to be a car dealer right now, particularly in used vehicles. Dealers are reporting strong used vehicle results in April, wi…