If there’s a better way to do something…
it’s gotta be done.
Factory Certified Pre-Owned Vehicles: 3 Ways To Maximize A Viable Market Segment
Dealers have been asking recently about factory certified pre-owned (CPO) programs. The questions flow in part from recent efforts by factories t…
Velocity Gains Notice—Next Stop, Your Sales Process
In its coverage of the New York Auto Show this week, Automotive News picked up on a concept that’s long been familiar here—the benefits that…
3 Indicators To Make Market-Smart Used Vehicle Pricing Decisions
At a recent dealer group presentation, a used vehicle manager asked me an astute question: “Dale, how can you tell when a used vehicle may nee…
Who’s The “General” At Your Dealership?
A few months ago, I finished the biography of Abraham Lincoln, “Team of Rivals,” that inspired the award-winning movie, “Lincoln.” The b…
What’s Wrong With This Picture?
Following a debate-like exchange the other day with a few industry players about the state of today’s new car market, I did a quick search on A…
An Apology, An Insight And A Touch of Humor
My phone started ringing around 8 a.m. CST this morning. A technical bug caused an extremely rare outage of vAuto’s system. Our vAuto team scr…
Marketing Guru Seth Godin Affirms Velocity Management Principles
A hat-tip to Velocity dealer CJ Romig of Motor Werks of Barrington, Ill: His “tweet” earlier today brought my attention to a blog post from S…
7 Rules To Recondition Used Vehicles “Right” Every Time
I like the way the general manager of a Chevrolet dealership in upstate New York thinks about used vehicle reconditioning. “It’s just as imp…
Two Traditional Management Practices That Undermine Used Vehicle Potential
I’ve long advocated that dealers need to recognize the primacy of the used vehicle department as an engine of growth for sales volumes and prof…