If there’s a better way to do something…
it’s gotta be done.
3 Reflections On The Car Business and the Chicago Cubs
Like most other Chicagoans, I’ve been paying close attention to the Chicago Cubs this year. After a record-setting season, the team made it to…
A Telling Dive Into Used Vehicle Inventory Age and Front-End Gross
For the past several years, I have been encouraging dealers to retail at least 50 percent of their used vehicle inventory in less than 30 days.…
Shared Culture, People and Purpose Drive vAuto/Cox Automotive Success
Today marks an important anniversary for vAuto. Six years ago, vAuto’s then-president Keith Jezek and I flew to Atlanta to sign the paperwork…
6 Benchmarks Top Used Vehicle Dealers Achieve to Outpace Others
Most dealers agree that if you're going to profitably and successfully sell a lot of used vehicles, there are many things you have to get right.…
A Used Car Operations Tune-Up With Tommy Gibbs
I thought I’d put out a plug for my friend, Tommy Gibbs, who is hosting a half-day Used Car Workshop on Wednesday, Oct. 19, in Chicago. Tommy…
3 Reasons A Chief Complaint About Auction Purchases Falls Flat
It’s not uncommon for dealers and used vehicle managers to complain that “we have to pay too much” to acquire auction vehicles.…
Performance Matters Podcast Peels the Personal Onion
I do a fair number of interviews with analysts, reporters, students and others interested in the automotive industry.…
3 Tips To Tune Up Your Used Vehicle Performance and Profitability
It’d be wise for dealers to take a deeper look at three aspects of their used vehicle inventories: What percentage o…
Sacred Cows That Merit Scrutiny, And Maybe The Sword
I recently asked a group of about 20 dealers and used vehicle managers a series of questions: How many of you mow your own lawns? No one raised…
A Dealer’s Evolutionary Velocity Journey In Used Vehicles
Nearly a decade ago, I met Brian Benstock, general manager and vice president of Paragon Honda and Paragon Acura in Queens, N.Y. At the time, Be…