If there’s a better way to do something…

Most dealers would agree that today’s typical customer is far more price-aware than those of previous generations. This awareness stands to re…

It wasn’t all that long ago when most dealers really only worried about one or two things in their used vehicle departments—the average front-end…

Most dealers understand that today's car business is an Internet business. They know that new and used vehicles aren’t really for sale unless…

Earlier this morning, I heard a robin singing outside our house. I listened a bit and smiled. The robin’s basically making his play for the su…

It’d be safe to bet that 2015 will be a good year for dealers. The forecasts are rosy: The consensus among analysts is that dealers will likel…

Several dealers have asked me for my take on the Federal Communications Commission (FCC) vote last week to treat broadband Internet providers lik…

I heard the news last week about the sudden passing of Art Spinella, head of CNW Marketing Research, from congestive heart failure at the age of…

Most dealers are aware that the federal Justice Department is paying extra-close attention to the ways and means of automotive financing.…

I just received more photos from my recent No Barriers ski adventure with Erik Weihenmayer. Their arrival, via e-mail and a Dropbox link, remind…

  I recently heard a National Public Radio…