If there’s a better way to do something…

I had a fascinating conversation the other day with Pete Radike, director of product management for Fiserv, a Wisconsin-based company that proces…

A recent report from the Roland Berger strategy consulting firm discussed challenges for auto dealers and manufacturers in the year ahead. The f…

If I were to offer a two-word outlook for the coming year it would be, “cautiously optimistic.” Don’t get me wrong. I think 2014 will be a…

An article in this week’s…

I constantly remind dealers that their reconditioning process likely represents one of the greatest opportunities for gross profit improvement. S…

  I received the following question from a dealer looking for insights to provide incentives for managers that would put more “on the mon…

Here’s a really relevant article that I came across written by Geoff Day: Need a recommendation for the trendiest eatery around? If you are lo…

A colleague of mine recently purchased a 2014 Subaru Outback from a local dealer. He ended up using TrueCar to give him confidence in the price h…

This week’s Automotive News includes an…

I’ve long believed that there is a key difference between new and used vehicle shoppers. The difference boils down to this: After they’ve na…