If there’s a better way to do something…
it’s gotta be done.
Velocity Dealer Bill Simmons Shares Process To Eliminate Investment “Down Time”
Some dealers might think Bill Simmons, GM of Haley Toyota Certified, Richmond, Va., is getting ahead of himself with his used vehicles.…
A New Paradigm For Satisfaction: Mobile Tools, Price-Empowered Sales Teams
I found myself connecting the dots while reading two articles in this week’s Automotive News.…
3 Best Practices To Manage Used Vehicles As Investments
I’ve long advocated that dealers manage their used vehicles as investments—that their No. 1 goal should be to maximize their return o…
3 Questions To Soften The Spring-Fed Impulse To Acquire Inventory
Every spring, dealers get flush with confidence and excitement as sales and profitability pick up in their used vehicle departments.…
Service Department Reinvention: From “Back End” To Beacon Status
In my day as a dealer, I held the same view of my service department as many dealers do today: It was the “back end” of the business.…
A Dealer Sees How History Can Blind Current Market Conditions
“Dale, I’m starting to see my average days in inventory creep up. I had a strong January and decent February, so I’m a little surpr…
3 Reasons For Caution In Used Vehicles As Spring Approaches
Last week I mentioned dealers who expressed less optimism than their peers about a strong used vehicle market this coming spring. These dealers w…
NADA 2013 Orlando Wrap-Up: 4 Convention Take-Aways
I had mixed feelings as the curtain closed on the 2013 National Automobile Dealers Association (NADA) convention Monday afternoon in Orlando. Lik…
NADA 2013 Orlando Day 2 Update: A Good Man For Dealers, Gen Y In F&I
At last year’s National Automobile Dealers Association (NADA) meeting, I was among a lot of dealers who waited with bated breath for the group�…