If there’s a better way to do something…

It’s hard to read the stories about the current used vehicle market given the disruption caused by COVID-19. This week, Bloomberg News published…

Author’s note: We are in a crisis that challenges everyone in the automotive ecosystem. OEMs. Financial institutions. Dealers. Suppliers.…

I’m writing to share an encouraging sign for dealers in the current market. The encouragement comes from Manheim’s Online Vehicle Exchange (OVE…

Like many of you, I’ve been on the phone and in meetings almost constantly for the past two weeks. I apologize to dealers who may be still waitin…

I hope that everyone reading this post is healthy, safe and doing everything in your power to stay that way. I don’t think any of us would disagr…

As regular readers might know, I’ve been anxious to see the 2019 year-end dealership financials from the National Automobile Dealers Association (NA…

It’s no secret that certified pre-owned (CPO) vehicles have become a big part of the used vehicle business at franchise dealerships. Cox Automoti…

It’s not easy to change long-standing beliefs and best practices. Just ask Tim Nelson, general manager at Beaverton (OR) Honda. He has led the st…

A few weeks ago, I saw down with WardsAuto Dealer Business editor Steve Finlay to discuss my latest book, “Gross Deception: A Tale of Shift…

I had the distinct honor and privilege to pen an op-ed piece for Automotive News. The piece appears in this week’s issue and addresses a…